Can you keep the answer precise and to the point?
Can you keep the email in a professional tone?
Are you able to manage all emails at one time?
Whether you own a small business or a large one, the goal of our customer service team is to support your new and regular customers up to satisfaction level. The significant problems that a customer faces may include a high price, low-quality product, or delayed response from the company about some queries. Email is still a channel of communication that is used by many customers when trying to connect with a company. It is a convenient method that lets customers discuss their matter in detail and reply as per their convenience.
Our team members are highly skilled with high typing speeds and excellent command in English language writing. By providing our valuable services 24/7, we always do our best to ensure that the customers leave with peace in mind and smile on the face.
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No, we do not take the email addresses of your clients or customers. We only require a custom email address to respond to your clients or customers. The email account should be based on the server and contain the website domain name.
No, in the email support, we do not do the outbound emails but take care of inbound emails. It is an email support service for your clients to put their queries and get answers.
Under the tab of email support, we do not provide the sales email. A sales email is different from the support email.
We have servers connected to your emailing server and operate the email support with the help of multiple accounts. The representatives at stations get the email from the server, and they respond to these emails organically.