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Business Writing

4 Benefits of Putting the Right Word in the Right Place

  “To get the right word in the right place is an art” Mark Twain Writing is a form of art. Nothing can...
Outsourcing

Top Reasons for Outsourcing your Customer Service

  “People do not care how much you know until they know how much you care.” Teddy Roosevelt Customers are like children. We...
How Effective is Email Support

How Effective is Email Support?

  For over a decade, email support has been the most widely used form of virtual support around the globe. Not because it’s...
How Businesses Become Team and Team Become Family

How Businesses Become Team and Team Become Family!

  We all know running a business is not an easy job. Customer satisfaction, on-time product delivery, perfect quality of the product, and...
Correctly Placed Phone Calls, Never Go Unnoticed

Correctly Placed Phone Calls, Never Go Unnoticed

  ‘Hi, how are you doing today?’ a question, you may get asked gazillion times in a day. But has anyone ever asked,...
Customer Loyalty is Priceless

Customer Loyalty is Priceless

  In your entire life span, have you ever come across the most humble sellers? The one that you feel is not selling...
The Art of Vulnerability in Customer Service

The Art of Vulnerability in Customer Service

  “It’s through vulnerability that human beings create connections. The more vulnerable we can be with one another, the more that we’ll trust...
Good is great in the age of social media

“Good to Great” in the age of Social Media

  If you own a business and work as an entrepreneur, it is most likely that you’ve read the infamous book, “Good to...

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