December 16, 2020
Customer Loyalty is Priceless
  In your entire life span, have you ever come across the most humble sellers? The one that you feel is not selling their product but actually initiating a human connection? It may be just one visit or you might still be their customer, but there is something in that connection that has still kept...
The Art of Vulnerability in Customer Service
  “It’s through vulnerability that human beings create connections. The more vulnerable we can be with one another, the more that we’ll trust one another and the more we’ll be able to collaborate effectively.” Neil Blumenthal Vulnerability; a very alien concept to some, but a very important one to others. What does it mean to...

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